Welcome to the website of Costner Building Group (“Company,” “we,” “our,” or “us”). By accessing or using our website or submitting your information through any of our online forms, you agree to be bound by the following Terms of Service.
If you do not agree with these terms, please do not use this website or submit your information through our forms.
Website Use
The content on this website is provided for general informational purposes regarding our residential construction, remodeling, and related services in Charlotte, North Carolina and surrounding areas.
You agree to use this website only for lawful purposes and not to:
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to systems or data
- Submit false or misleading information
- Interfere with the operation or security of the website
Requests for Information and Consultations
By submitting your contact information through our website forms (including “Contact Us,” “Request a Quote,” or similar inquiries), you consent to being contacted by Costner Building Group for purposes related to:
- Responding to inquiries
- Scheduling consultations
- Providing project estimates
- Customer support
- Service-related follow-ups
This communication may occur via phone call, email, or SMS text message.
SMS Messaging Terms
SMS Program Description
Costner Building Group may send SMS (text) messages to users who provide their phone number through our website forms or consultation requests.
These messages may include:
- Appointment scheduling or confirmations
- Responses to quote requests
- Project updates
- Customer service communications
- Follow-ups related to requested services
SMS communications are conversational and informational in nature and are sent only in response to user-initiated contact.
Message Frequency
Message frequency may vary depending on your interaction with our team and the progress of your inquiry or project.
Opt-Out Instructions
You may opt out of receiving SMS messages from Costner Building Group at any time by replying:
STOP
After sending STOP, you will receive one final confirmation message and will no longer receive SMS communications unless you opt in again.
Help Instructions
For assistance, reply:
HELP
Or contact us directly at:
Costner Building Group
568 Griffith Rd
Charlotte, NC 28217
Phone: 704-236-6502
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Consent Not Required for Purchase
Providing consent to receive SMS communications is not a condition of purchasing any goods or services from Costner Building Group.
SMS Data Use and Sharing
We do not sell, rent, or share phone numbers or SMS consent data with third parties or affiliates for marketing purposes.
Your SMS opt-in information will be used solely for communications related to your inquiry or requested services.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Intellectual Property
All website content, including text, graphics, logos, images, and layout, is the property of Costner Building Group unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.
Third-Party Services
Our website may include links or integrations with third-party platforms used for analytics, hosting, or communications. We are not responsible for the content or practices of third-party services.
Limitation of Liability
Costner Building Group shall not be held liable for any damages arising from the use or inability to use this website or from any reliance on the information provided herein.
Changes to These Terms
We may update these Terms of Service from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Costner Building Group
568 Griffith Rd
Charlotte, NC 28217
United States
Phone: 704-236-6502