Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
- Contact details you submit, such as name, email address, phone number, and any message content
- Business information you provide when requesting quotes or proposals
- Usage data collected automatically, such as pages viewed, time on page, and referring URLs
- Device and technical data, such as IP address, browser type, operating system, and approximate location
How We Use Your Information
We use your information to provide and improve our services, communicate with you, and operate our website.
- Responding to inquiries, quote requests, and customer support
- Scheduling consultations and delivering services
- Operating, maintaining, and improving the website and user experience
- Analyzing site performance and usage
- Detecting, preventing, and addressing technical issues or security incidents
- Meeting legal, regulatory, or contractual obligations
Tracking Technologies
We use cookies and similar technologies to operate and analyze our website.
- Webflow may set functional cookies to operate site features and hosting
- Google Analytics helps us understand website traffic and usage trends
- Third-party tools may place cookies or use pixels to provide analytics, media, or embedded content
Your Choices About Cookies and Analytics
You can control cookies and analytics preferences.
- Most browsers allow you to block or delete cookies via settings
- You can opt out of Google Analytics by using browser add-ons provided by Google
- If you block cookies, some site features may not function properly
Legal Bases for Processing
Where applicable, we process personal information based on legitimate interests, consent, performance of a contract, and compliance with legal obligations.
Sharing Your Information
We share information only as needed to run our business and as required by law.
- Service providers that help host, maintain, or analyze our website
- Professional advisors, such as auditors or legal counsel
- Law enforcement, regulators, or courts when legally required
- Successors in the event of a merger, acquisition, or business transfer
Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Visitors
Our website is operated in the United States. If you access it from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.
Links to Other Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes take effect means you accept the revised policy.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us.
Costner Building Group
568 Griffith Rd, Charlotte, NC 28217, United States
Phone: 704-236-6502